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inriver
The Inriver PIM solution is designed for large businesses, providing its clients in retail and manufacturing with a multi-tenant SaaS solution to streamline product information across all customer touchpoints.

What is inriver
The Inriver PIM solution is designed for large businesses, providing its clients in retail and manufacturing with a multi-tenant SaaS solution to streamline product information across all customer touchpoints. It services over seven hundred clients with more than 1,700 brand names.
What is inriver used for?
Inriver PIM solution defines itself by addressing four areas of product information management:
- Onboarding – the fast integration of internal and external outputs
- Creation – developing product experiences (‘stories’) using enriched data to create contextualised, compelling, and relevant content
- Distribution – streamlined syndication processes to distribute content across all digital and physical channels
- Evaluation – delivering data-driven insights across customer touch-points to enable rapid changes to be made to drive sales
Inriver’s core product is its PIM solution, which is augmented by extensive service training support and a wide range of integrations and partner organisations
inriver Features & Capabilities
inriver for eCommerce
Inriver and eCommerce are conceptually twinned in that the Inriver PIM solution enables clients to scale to new markets, create a high-quality and consistent customer experience and deliver a frictionless route to purchase across all touchpoints and channels.
To offer its customers the highest quality service, Inriver identifies its primary aims for customers as:
- Launching new products and get them to market fast
- Boosting sales revenue across the digital shelf
- Streamlining the management of commerce across all platforms and channels
- Guaranteeing syndication of best-quality product information to distributors and channels
inriver PIM Solution
inriver DAM Solution
inriver Workflows
Inriver workflows deploy a visual interface layer, which can create visual workflows using simple drag and drop to add and arrange tasks. This UI allows clients visually to plan and design workflow using predefined blocks.
Automated tasks also make sure product data fulfil business rules, notifications, compliance policies and completeness requirements, all pre-defined. This workflow automation, allows tasks to turn round faster, offering accountability and visibility at every stage.
inriver Syndication
The data mapping interface is straightforward for no-tech users and provides powerful functions in multiple delivery options, such as FTP and standard extensions like JSON or XML. Custom extensions can also be added.
inriver Onboarding
Inriver Onboarding brings all elements into one place, ensuring consistency and accuracy. It enables users to:
- Easily source product data from suppliers
- Enable suppliers to keep their digital shelves updated, using the option for validation or automatic updates
- Integrate and extend the Inriver PIM solution to any source data system, using Inriver REST API
- Choose from Inriver’s integrators (ready-made) to simplify import and export
inriver Migration
Inriver migration is handled by its expert solution partners who conduct the following processes:
- Perform discovery and audit for legacy data
- Carry out cleansing and standardisation
- migrate existing data into the client’s new PIM or MDM system within the IT landscape
- Support throughout the migration process
inriver Data Modelling
Typically, a data model is not directly created or maintained by a client, but by the solution provider responsible for the PIM implementation. Inriver partners are equipped with the expertise and experience to create a bespoke data model. Using the elastic data model to organise product data in a customer-centric way makes enrichment processes much simpler for PIM users.
A core benefits of this model is its focus on configuration rather than customisation. So, for the business user, the elastic data model enforces data quality and simplifies scalability.
inriver Support
inriver integrations
Inriver integrations equip PIM users with the resources required to create a highly adaptable and powerful tech ecosystem. Examples include:
- assets adaptors
- eCommerce adaptors
- B2B connectors and B2C connectors for bulk export of content to retailers, marketplaces, and distributors
- PIM accelerator
- a range of partner-developed integration connectors enable brand teams to create results which address their specific needs
inriver partners
inriver pricing
inriver reviews
Inriver reviews are positive, scoring an aggregated average score of 4.4 across five review sites. Areas singled out as value-added include:
- High-quality open-source product management technology
- Ease of use for all functionalities, with a user-friendly interface for read only and tech users working in backend
- flexible data modelling to manage growing product list and the consequent complexity related to associating with various resources and digital channels.
- the help centre – information-rich and with a dedicated customer success team with a proactive approach to maintaining contact with clients and dealing with their queries promptly.
inriver competitors
Book a inriver Demo
Salsify offers a guided demo for their commerce experience management suite, and to book a Salsify demo, (including the PIM) for the modern digital shelf contact us
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