Comparing PIM Solutions: Syndigo vs Pimcore

We compare the Syndigo and Pimcore PIM software solutions to help you choose the best product information management (PIM) software for your business.

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Ideal Customer

Syndigo

Ranges from small, medium to large business customers and is available for retailers, manufacturers, and distributors.

Pimcore

Brand manufacturers wanting to embark on a Direct to Customer (DTC, or D2C) strategy

Features & Capabilities

Syndigo

This Pimcore alternative offers an end-to-end product content management platform with capabilities across MDM, PIM, DAM, and analytics.

Pimcore

This Syndigo competitor is open source, with totally API-driven architecture, and a consolidated platform offering MDM, PIM, DAM and more.

eCommerce

Syndigo

Offers the first Active Content Engine on the market. This engine powers a continual flow of data and content throughout the eCommerce ecosystem, thereby speeding up information.

Pimcore

Optimised processes (fast time to market), SEO tagging, API integrations, enhanced and optimised product data processes for large volume of catalogs

PIM

Syndigo

The Pimcore competitor helps drive revenue by accelerating time to market, cutting marketing costs, identifying, and mitigating risks, and predicting potential supply chain problems.

Pimcore

A headless, decoupled PIM system, includes the Pimcore Datahub, either to configure GraphQL interfaces for quick access to product information, or to deploy standard Pimcore APIs to access all managed data instantly. Automatic or manual execution for defining, modelling, and mapping imports and exports.

DAM

Syndigo

Using its Active Content Management system, Syndigo DAM solutions maintain a repository of digital assets. Syndigo Marketplace is reputedly the largest active database of standardised and verified content in the world.

Pimcore

Syndigo’s alternative centralise all media assets, Inexperienced users helped by consolidated digital media repository providing a reliable structure for search processes and re-using digital assets

Workflows

Syndigo

Supports the product experience ‘loop’, by reducing the number of processes needed to manage product content effectively. Easy notifications and alerts for key role-based team members.

Pimcore

Users create, design, manage, and organise workflow definitions by folder notifications ensure all users are on the same page, comprehensive audit trail for every workflow step.

Syndication

Syndigo

Compared with the Pimcore competitor, it has ongoing relations with over 1,700 retailers, an industry best for connected syndication networks. Its Active Content Engine ensures data meets marketplace standards in quality, distribution, and industry-specific data formats.

Pimcore

Syndigo alternative, Pimcore, has omnichannel publishing functionalities. These can push the correct product information automatically to the various output channels seamless synchronisation with more than 2 500 sales and marketing channels or platforms.

Onboarding

Syndigo

As a Pimcore alternative, Syndigo’s onboarding is equipped with the core data points required for standardising supplier onboarding to assist retailers in managing sourcing of new vendors.

Pimcore

Centralised from multiple sources, such as Excel/CSV, PLM, ERP, Suppliers, and data pools) with custom data modelling, product hierarchies, validations, and versioning all possible.

Migration

Syndigo

The Pimcore competitor’s Active Content Engine has capabilities for cleansing product data to void duplicated content and inconsistencies. Syndigo’s partnerships with experienced and successful vendors extends to expert product data management consultancies with migration and implementation expertise.

Pimcore

Process seen as being iterative, incorporating solution design, data modelling, data movement mapping, transformation of data, solution development and testing.

Data Modelling

Syndigo

Supports various file formats, as well as automatically adding descriptive metadata such as upload date and file sizes. It can also extract metadata from different file formats and tracks incremental changes in versions of a given asset.

Pimcore

A Syndigo alternative, Pimcore, offers a multi-domain MDM platform allowing businesses to manage attributes and relationships. This makes SKUs easy to access using the cloud-based data-modelling tool.

Support

Syndigo

Support portal for queries via phone or email (not 24/7). Other resources: Syndigo University, white papers, eBooks

 

Pimcore

Cloud Enterprise Editions include basic support services. All support is service level agreement-guaranteed, with mandatory response times. Other support includes access to technical documentation and a self-service help centre portal.

Integrations

Syndigo

As a Pimcore alternative, Syndigo support scores highly in product reviews. Support staff respond quickly and when changes or updates occur, Syndigo helps to make them uncomplicated and easy to execute, either in-house or with external help.

Pimcore

Integrates seamlessly with the existing IT landscape. Design powered by a totally API-driven software architecture with extensive connectivity to all relevant business enterprise systems (ERP, CRM, BI, ESB) and external 3rd party apps.

Pricing

Syndigo

Syndigo has not provided pricing information for its active engine MDM and PIM products. Contact Syndigo for a customised quote. 

Pimcore

As a Syndigo competitor, Pimcore’s Community Edition of its PIM is free. Paid version (with many more functionalities) potential clients request a quote. There are optional paid services around the product, including consulting, training, and support, as well as additional features (‘Enterprise Extensions’).

Partners

Syndigo

Technology partners assist with transferring the MDM and PIM models into fully integrated working solutions. Its worldwide network of PIM and MDM solution integrator partners are specialist consultancies providing sector-specific expertise.

Pimcore

As a Syndigo alternative, Pimcore’s Solution Partner Program is a global network of systems integrators, digital agencies, business, and technology consultants. Strategic partners are consulting firms offering full service (strategy, design, development, implementation, and managed services).

Reviews

Syndigo

As a Pimcore competitor, Syndigo reviews are generally highly positive. Its support scores highly, as does its Ease of Data Model creation and modification. Recognised in the ‘leader’ category in Gartner’s 2021 Magic Quadrant for MDM solutions, as well as rating as the highest for user adoption in Winter 2021-22. Forrester Wave also ranked it as ‘leader’ for Product Information management in 2021, alongside ‘best enterprise support’ in winter 2021-22.

Pimcore

Gartner Peer Insights 2022: Pimcore PIM is a ‘Strong Performer”. Forrester granted its “Top Rated” and “Leader” scores to Pimcore in the Product Information Management category. There are a few comments in reviews on its complexity but working with a Pimcore partner users quickly learn backend functionalities to adapt Pimcore to the business’s needs.

Summary

Ultimately, the choice between Syndigo and Pimcore will depend on the specific needs of your business. Syndigo may be a better fit for businesses that are looking for an easy-to-use, cloud-based solution with strong syndication capabilities, while Pimcore may be a better fit for businesses that require a high degree of customisation and flexibility.

This is a direct comparison between Syndigo and Pimcore but there are many Syndigo alternatives and Pimcore competitors out there, so take a look at more of our comparison sheets regarding other competitors. You can contact us for more information about how to go about selecting the best PIM software for your requirements from the highest-ranking competitors and alternatives.

If you want a closer look at how they work, book a demo and better hone your PIM software comparison.

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