Comparing PIM Solutions: Syndigo vs Akeneo

We compare the Syndigo and Akeneo PIM software solutions to help you choose the best product information management (PIM) software for your business.

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Ideal Customer

Syndigo

Ranges from small, medium to large business customers and is available for retailers, manufacturers, and distributors.

Akeneo

All retailers or brands with a wide range of products or services, and who manage large amounts of product data.

Features & Capabilities

Syndigo

End-to-end product content management platform with capabilities across MDM, PIM, DAM and analytics.

Akeneo

Open Source, Feature Rich, easy to use, strong range of features

eCommerce

Syndigo

Akeneo alternative, Syndigo, offers the first Active Content Engine on the market. This engine powers a continual flow of data and content throughout the eCommerce ecosystem, thereby speeding up information.

Akeneo

Optimised processes (low time to market), SEO tagging, API integrations, enhanced and optimised product data processes for large volume of catalogs

PIM

Syndigo

Helps drive revenue by accelerating time to market, cutting marketing costs, identifying, and mitigating risks, and predicting potential supply chain problems.

Akeneo

Syndigo competitor, Akeneo, offers a trial and a free version: easy set-up, user-optimised interface (Community Edition), frequent updates and improvements, user-friendly GUI, applicable to B2C and B2B

DAM

Syndigo

Using its Active Content Management system, Syndigo DAM solutions maintain a repository of digital assets. Syndigo Marketplace is reputedly the largest active database of standardised and verified content in the world.

Akeneo

Enterprise version of Akeneo PIM works together with its asset manager (DAM) product pictures, photos, guides, manuals, and how-to videos

Workflows

Syndigo

Supports the product experience ‘loop’, by reducing the number of processes needed to manage product content effectively. Easy notifications and alerts for key role-based team members.

Akeneo

Uses validation workflow and collaborative teamwork assistant to easily build workflows across departments: collaborative workflow allows for approval or rejection of drafts

Syndication

Syndigo

Syndigo has ongoing relations with over 1,700 retailers, an industry best for connected syndication networks. Its Active Content Engine ensures data meets marketplace standards in quality, distribution, and industry-specific data formats.

Akeneo

Industry-leading technology to syndicate product data and assets from Akeneo PIM across all unowned, first-party, third-party, and marketing channels.

Onboarding

Syndigo

Equipped with the core data points required for standardising supplier onboarding to assist retailers in managing sourcing of new vendors.

Akeneo

As a Syndigo alternative, Akeneo enables scalable workflows for onboarding product data rapidly.

Migration

Syndigo

Its Active Content Engine has capabilities for cleansing product data to void duplicated content and inconsistencies. Syndigo’s partnerships with experienced and successful vendors extends to expert product data management consultancies with migration and implementation expertise.

Akeneo

Akeneo partner portal ensures transparent and up to date flows of information between the technology and business sides of any migration project.

Data Modelling

Syndigo

Supports various file formats, as well as automatically adding descriptive metadata such as upload date and file sizes. Can also extract metadata from different file formats and tracks incremental changes in versions of a given asset.

Akeneo

Easy to understand and very flexible. The model is defined within the PIM to extract the precise information needed from each source.

Support

Syndigo

Support scores highly in product reviews. Support staff respond quickly and when changes or updates occur, Syndigo helps to make them uncomplicated and easy to execute, either in-house or with external help.

Akeneo

Email/Help Desk, FAQs/Forum, Knowledge Base Phone and chat support: knowledge bank, use cases, downloadables.

Integrations

Syndigo

Syndigo Marketplace offers high-quality, out-of-the-box product information and multi-media assets, as well as ready-to-use connectors for marketplaces, data pools, and eCommerce platforms.

Akeneo

API-centred cloud capabilities connect the Akeneo PIM easily with existing ecosystems. Connectors to major marketplaces: BigCommerce, Commerce Cloud, Shopify. Shopware, WooCommerce

Pricing

Syndigo

Syndigo has not provided pricing information for its active engine MDM and PIM products. Contact Syndigo for customised quote.

Akeneo

As a Syndigo comparison, Akeneo offers a free demo, The open source, free community edition has more limitations on features. The medium-range growth edition starts at around £25k, while their enterprise version pricing depends on client needs and circumstances

Partners

Syndigo

Technology partners assist with transferring the MDM and PIM models into fully integrated working solutions. Its worldwide network of PIM and MDM solution integrator partners are specialist consultancies providing sector-specific expertise.

Akeneo

Solution partners offer expertise in business and taxonomy. Technology Partners can guide clients in extending an Akeneo PIM’s functionality, with more features and third-party apps.

Reviews

Syndigo

As an Akeneo competitor, scoring for Syndigo is generally highly positive. Its support scores highly, as does its Ease of Data Model creation and modification. Recognised in the ‘leader’ category in Gartner’s 2021 Magic Quadrant for MDM solutions, as well as rating as the highest for user adoption in Winter 2021-22. Forrester Wave also ranked it as ‘leader’ for Product Information management in 2021, alongside ‘best enterprise support’ in winter 2021-22.

Akeneo

Akeneo PIM currently scores an aggregate 90/100 across various Product Information Management (PIM) review sites. The score is based on user satisfaction, user trends (rising number of customers), and other information on Akeneo from across the web.

Summary

The choice between Syndigo and Akeneo will depend on your specific business needs and goals. If you’re looking for a platform that emphasises content creation and syndication, Syndigo may be the better option. If you’re looking for a highly customisable solution that can be tailored to meet your unique business needs, Akeneo may be the better choice.

This is a direct comparison between Syndigo and Akeneo but there are many Syndigo alternatives and Akeneo competitors out there, so take a look at more of our comparison sheets regarding other competitors. You can contact us for more information about how to go about selecting the best PIM software for your requirements from the highest-ranking competitors and alternatives.

If you want a closer look at how they work, book a demo and better hone your PIM software comparison.

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